Attention ROC Customers
The ROC is currently unable to accept payment by credit or debit cards in person.
Card payments are again available on our Online Renewal Site
. In office payments at the Phoenix office can still be made by cashier’s check, money order, check, or cash. We apologize for any inconvenience this may cause.
Make Sure You Are Eligible Before You File a Claim
In order to be deemed eligible for recovery from the Fund, you must submit documentation to demonstrate that you meet the following requirements:
The contractor’s residential or dual license must have been suspended or revoked as a direct result of a formal complaint filed by you against the contractor’s license. (This requirement does not apply to civil Recovery Fund claims filed pursuant to A.R.S. § 32-1136.)
A.R.S. § 32-1154.G.
Prior to filing a claim with the Residential Contractors' Recovery Fund, you must first have filed a claim against the contractor’s license bond and received a final determination in regard to that claim. (Information of the contractor’s bond can be found on the Contractor Search page of our website.
A.R.S. § 32-1154.G.
The contractor must be a licensed residential contractor.
A.R.S. § 32-1131.3.
The claimant must be the owner of a class three residential property and have occupied, or intended to occupy, the residence at the time of the contract (or at the time the injury accrued) to be a “person injured” as defined by statute. A.R.S. § 32-1131.3.
The contractor must have been licensed and in good standing with the Registrar of Contractors at the time of the contract. An award from the Recovery Fund shall not be available to persons injured by a residential contractor whose license was in an inactive, expired, cancelled, revoked, suspended or not issued status at the time of the contract.
A.R.S. § 32-1132.A.
The claim must be filed within the relevant two-year statute of limitations, as follows:.
In an administrative Recovery Fund claim, the administrative complaint must be filed within two years of close of escrow or actual occupancy (whichever occurred first) of a new structure or completion of remodel/repair. A.R.S. § 32-1155.A.
In a civil Recovery Fund claim, the civil complaint must be filed with the court within two years from the date of the commission of the act by the contractor that is the cause of the injury or two years from the date of occupancy.
A.R.S. § 32-1136.A.